Predictive maintenance means your elevator users will enjoy greater safety than ever before. Thanks to 24/7 analysis, the risk of entrapments or accidents is reduced to a minimum. In case of any problem, the elevator makes an urgent service call automatically, and we take immediate action.
Cut down on unpleasant elevator surprises and keep residents and visitors happy. You can stay up to date on the status of your elevator and all maintenance activities easily through the KONE Online portal and KONE Mobile app. You will therefore be prepared for questions from residents, with the problem already addressed when they call.
A smarter, predictive service based on continuous analysis saves time and hassle. Thanks to the new information, we can fix emerging issues before they cause breakdowns. Problems are solved more quickly, often during one visit. You can avoid major issues with smaller, preventive actions.
RESULTS FROM CUSTOMER SITES
This data has been collected during 12 months from 100 pieces of connected equipment from different brands, ages and buildings.
PROACTIVE MAINTENANCE ACTIONS PERFORMED
We discover service needs earlier and fix them before they develop into problems.
9 EARLY SYMPTONS FOUND PER PIECE OF EQUIPMENT PER YEAR
TIME SAVED AND USER CONVENIENCE IMPROVED
We decrease the number of stoppages and other major incidents.
60% FEWER ISSUES REPORTED BY CUSTOMERS
PROBLEMS SOLVED MORE OFTEN DURING ONE VISIT
Our technicians know the nature of the fault before they arrive, they have the right spare parts and can fix the problem quickly.
25% INCREASE IN RESOLVING ISSUES DURING ONE VISIT
ENJOY A SMOOTHLY FUNCTIONING ELEVATOR LIKE NEVER BEFORE
See how KONE Care 24/7 Connect makes predictive maintenance a reality.
HERE’S HOW IT WORKS
Better planned, faster and more preventive maintenance actions.
Sensors keep a constant eye on everything your elevator does
Intelligent technology analyzes maintenance needs and detects potential problems before they have a chance to happen
Technicians get the right information at the right time
We send you clear notifications and report all of the actions we take
WHAT DO YOU GET WITH KONE CARE 24/7 CONNECT? PICK UP A BROCHURE FOR MORE DETAIL
Download the brochure Intelligent services are here to learn in more detail what predictive elevator maintenance could do for your building. The brochure is also great for sharing with your Homeowner Association.
CHECKLIST: ARE PEOPLE HAPPY WITH THE ELEVATOR IN YOUR BUILDING
How do residents feel about the safety and reliability of your elevator? Is it OK to have unplanned elevator downtime now and again, or should the elevator be maintained better?
Download and print a handy checklist for the residents before your next Homeowner Association meeting. It's a quick and simple way to find out what people think about your elevator and the way it is maintained.
Are you interested in making your elevator work more smoothly and safely than ever before? Is predictive elevator maintenance something the tenants in your building would appreciate? Fill the form below to book a phone meeting with KONE experts, no obligations involved!